Assist customers on their preferred platform when they are available.The approval process can take some time, but once you get authorization, you're already equipped with a potential business promoter tool. WhatsApp says its API is only available to 'medium and large businesses,' but it isn't clear on what sort of businesses it considers as medium or large. You'll need approval from WhatsApp for building a recognized WhatsApp and not being blocked by the company. Part 2: How to set up a WhatsApp business chatbot with WhatsApp Business API?ĭeveloping a chatbot with a WhatsApp business is easy and only requires a plan and aims to build a sophisticated bot as it is flexible in customization. This not only helps a company engage with its customers but also develops a long-lasting relationship with your customers and augments the customer experience while allowing a business to retain its customers in the long run. The service facilitates businesses in providing their customers with the needed support on a platform they use frequently. WhatsApp bot was designed to offer a streamlined and quick way of interacting with business customers and managing their problems in real-time. The chatbot software mimics a spoken or written human interaction to simulate an interaction or conversation with a real person. These conversational agents are configured to answer customers' queries instantly on the business's behalf.

WhatsApp business chatbot software in simple terms is an Artificial intelligence-powered chatbot that runs on the WhatsApp platform and works on a predefined set of rules-designed to have a conversation with humans over the chat seamlessly. WhatsApp business boasts a massive user base of over 3 million, introduced chatbots to provide businesses with the very component to communicate with customers effectively.

Part 1: What is a WhatsApp chatbot? What are the features? Part 3: 2 WhatsApp business chatbot you can try

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